Customer Success Stories

At BayCreative we know how powerful customer success stories are. Buyers and decision makers love them, in fact a staggering 73% of B2B buyers use them when researching an upcoming purchase.

A success story presents the client’s problem or challenge, and how it used your product, services or solutions to solve the issue. It also shows why they chose you to handle the problem. Customer success stories allow for customer reviews of your products or services. Because a success story tells a story, you’re able to show the reader the benefits and value, rather than tell them. And it’s compelling.

Just as importantly, success stories provide critical education about how solutions actually work in real environments. They let your potential customers picture themselves in your client’s shoes and see exactly how you can help them. That can be powerful.

"BayCreative has developed over 150 customer success stories for 8 different Salesforce teams. They do a fantastic job of storytelling."

Jason Perocho
Sr. Director, Product Marketing
Salesforce

Salesforce

Client: Multiple
Industry: Multiple
Format: 89-Page Compilation of Multiple Customer Success Stories

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Google Cloud

Client: Nielsen
Industry: Media
Format: PPTX Slide (Story Summary)

Full story details are included in the "Notes" section of a PPTX slide. 

Salesforce Slide

ServiceNow

Client: Novant Health
Industry: Health Care
Format: 2-Page Customer Success Story

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Salesforce

Client: FireEye
Industry: Technology
Format: PPTX Slide (Story Summary)

Full story details are included in the "Notes" section of a PPTX slide. 

Salesforce Slide

PeopleSoft (Oracle)

Client: Multiple
Industry: Multiple
Format: 8-Page Compilation of Multiple Customer Success Stories

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Cisco

Client: Columbia
Industry: Apparel and Retail
Format: 3-Page Customer Success Story

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Salesforce

Client: Solvay
Industry: Chemical Materials
Format:  Website Story

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Salesforce

Client: Volvo
Industry: Auto Manufacturing
Format: 3-Page Customer Success Story

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Airship

Client: AMC Theaters
Industry: Entertainment
Format: 4-Page Success Story

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BayCreative

Client: Any
Industry: Any
Format: We begin with a "generic" customer success story questionnaire

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Salesforce.org

Client: KIPP
Industry: Education. Non-Profit
Format: 2-Page Success Story

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ServiceNow

Client: Novant Health
Industry: Health Care
Format: PPTX Slide (Story Summary)

Full story details are included in the "Notes" section of a PPTX slide. 

Salesforce Slide
Salesforce Slide

Salesforce

Client: Ethan Allen
Industry: Furniture
Format: PPTX Slide (Story Summary) with Talk Track

Full story details are included in the "Notes" section of a PPTX slide. 

Soul Machines

Client: SK-II (a Procter & Gamble Company)
Industry: AI Human Experience Platform/Technology
Format: 2-Page Success Story

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