Customer Success Stories
At BayCreative we know how powerful customer success stories are. Buyers and decision makers love them, in fact a staggering 73% of B2B buyers use them when researching an upcoming purchase.
A success story presents the client’s problem or challenge, and how it used your product, services or solutions to solve the issue. It also shows why they chose you to handle the problem. Customer success stories allow for customer reviews of your products or services. Because a success story tells a story, you’re able to show the reader the benefits and value, rather than tell them. And it’s compelling.
Just as importantly, success stories provide critical education about how solutions actually work in real environments. They let your potential customers picture themselves in your client’s shoes and see exactly how you can help them. That can be powerful.
"BayCreative has developed over 150 customer success stories and reference videos for 8 different Salesforce teams. They do an amazing job of storytelling."
Michaela DiChiro
Director, Global Customer References & Advocacy,
Salesforce
Salesforce
Client: Multiple
Industry: Multiple
Format: 89-Page Compilation of Multiple Customer Success Stories
Click the image then scroll down to view this document, or click the full-screen icon at the bottom right corner to view the document in its entirety.
Google Cloud
Client: Nielsen
Industry: Media
Format: PPTX Slide (Story Summary)
Full story details are included in the "Notes" section of a PPTX slide.
Grammarly
Client: Databricks
Industry: Technology
Format: Customer Success Story on the Website + Testimonial Video
Click to read the full story and watch the testimonial video, or click the full-screen icon at the bottom right corner for more optimal viewing.
Outreach
Client: Armory
Industry: Technology
Format: Full Customer Success Story on the Outreach Website
Full story details are included just click on the image.
Slalom
Client: RMIT University
Industry: Higher Ed
Format: 4-Page Customer Success Story
Click the image then scroll down to view this document, or click the full-screen icon at the bottom right corner to view the document in its entirety.
Seclore
Industry: Data Security SaaS/Technology
Format: Combination of Live-Action Video, Client B-Roll and Custom Animated Graphics (Customer Testimonial on Vidder).
Click to watch the fully-produced video, or click the full-screen icon at the bottom right corner for more optimal viewing.
Airship
Client: AMC Theaters
Industry: Entertainment
Format: 4-Page Success Story
Click the image then scroll down to view this document, or click the full-screen icon at the bottom right corner to view the document in its entirety.
Cisco
Client: Columbia
Industry: Apparel and Retail
Format: 3-Page Customer Success Story
Click the image then scroll down to view this document, or click the full-screen icon at the bottom right corner to view the document in its entirety.
Salesforce
Client: Solvay
Industry: Chemical Materials
Format: Website Story
Salesforce
Client: Koenig & Bauer
Industry: Printing Press Manufacturing
Format: 5-Page Customer Success Story Translated into Dutch
Click the image then scroll down to view this document, or click the full-screen icon at the bottom right corner to view the document in its entirety.
ServiceNow
Client: Novant Health
Industry: Health Care
Format: 2-Page Customer Success Story
Click the image then scroll down to view this document, or click the full-screen icon at the bottom right corner to view the document in its entirety.
ServiceNow
Client: Novant Health
Industry: Health Care
Format: PPTX Slide (Story Summary)
Full story details are included in the "Notes" section of a PPTX slide.
Salesforce
Client: Ethan Allen
Industry: Furniture
Format: PPTX Slide (Story Summary) with Talk Track
Full story details are included in the "Notes" section of a PPTX slide.
Soul Machines
Client: SK-II (a Procter & Gamble Company)
Industry: AI Human Experience Platform/Technology
Format: 2-Page Success Story
Click the image then scroll down to view this document, or click the full-screen icon at the bottom right corner to view the document in its entirety.
Agilysys
Industry: SaaS/Technology
Format: Combination of Live-Action Video, Client B-Roll and Custom Animated Graphics (Customer Testimonial on Hershey Entertainment).
Click to watch the fully-produced video, or click the full-screen icon at the bottom right corner for more optimal viewing.
Salesforce
Client: Volvo
Industry: Auto Manufacturing
Format: 3-Page Customer Success Story
Click the image then scroll down to view this document, or click the full-screen icon at the bottom right corner to view the document in its entirety.
PeopleSoft (Oracle)
Client: Multiple
Industry: Multiple
Format: 8-Page Compilation of Multiple Customer Success Stories
Click the image then scroll down to view this document, or click the full-screen icon at the bottom right corner to view the document in its entirety.
BayCreative
Client: Any
Industry: Any
Format: We begin with a "generic" customer success story questionnaire
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Salesforce
Client: Atlas Group
Format: Combination of Recorded Audio with Animated Graphics.
Click to watch the fully-produced video, or click the full-screen icon at the bottom right corner for more optimal viewing.
NTT-TX
Industry: IT Service Management
Format: Combination of Live-Action Video, Client B-Roll and Custom Animated Graphics with a Focus on Business Process Outsourcing for Clients.
Click to watch the fully-produced video, or click the full-screen icon at the bottom right corner for more optimal viewing.
ServiceNow
Client: Cisco/WebEx
Industry: Communications/Technology
Format: 2-Page PDF
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DocuSign
Client: Spring Branch Independent School District
Industry: Education
Format: Website customer success story
Click the image then scroll down to view this document, or click the full-screen icon at the bottom right corner to view the document in its entirety.
Salesforce
Client: DECIEM
Industry: Cosmetics
Format: One-hour Virtual Customer Reference Meeting. Combination of Live-Action Video, Audio, PPTX Slides and Custom Animated Graphics.
Click to watch the fully-produced video, or click the full-screen icon at the bottom right corner for more optimal viewing.
Fujitsu
Industry: Platform/Hardware/Technology
Format: Combination of Live-Action Video, Client B-Roll and Custom Animated Graphics (Customer Testimonial on HomeServeUSA).
Click to watch the fully-produced video, or click the full-screen icon at the bottom right corner for more optimal viewing.
Salesforce
Client: FireEye
Industry: Technology
Format: PPTX Slide (Story Summary)
Full story details are included in the "Notes" section of a PPTX slide.
Salesforce.org
Client: KIPP
Industry: Education. Non-Profit
Format: 2-Page Success Story
Click the image then scroll down to view this document, or click the full-screen icon at the bottom right corner to view the document in its entirety.
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